Frequently asked questions

Explore the answers below or get in touch with us directly!

What is a Public Adjuster, and how do they help with insurance claims?

A Public Adjuster is a licensed professional who represents policyholders in the insurance claims process, ensuring they receive a fair settlement. Unlike the insurance company’s adjuster, who works for the insurer, a Public Adjuster works exclusively for you to maximize your payout.

How is a Public Adjuster different from an Insurance Adjuster?

An Insurance Adjuster works for the insurance company to evaluate claims and minimize payouts. A Public Adjuster represents your interests, negotiates with the insurer, and ensures you receive the full amount you are entitled to based on your policy.

What types of claims do you handle?

We handle a wide range of home and auto insurance claims, including:
- Home Claims: Roof damage (hail/wind), water damage, fire damage, storm damage, and theft.
- Auto Claims: Hail damage, accident disputes, diminished value claims, and total loss negotiations.

When should I hire a public adjuster? 

You should hire a Public Adjuster if:
- Your claim has been denied or underpaid.
- You received a low settlement offer from your insurer.
- You don’t fully understand your policy and coverage.
- Your claim is complex and requires professional representation.

How much does a public adjuster cost?

Public Adjusters typically work on a contingency fee basis, meaning we only get paid if you receive a settlement. Our fee is a percentage of the total claim amount we recover for you. There are no upfront costs.

My insurance company only approved partial roof repairs, but my shingles are discontinued. What can I do?

Many policies require the insurer to restore your property to pre-loss condition. If your shingles are discontinued and no compatible replacement exists, we can argue for a full roof replacement based on building codes and manufacturer guidelines.

How do I know if my roof has storm damage?

Signs of storm damage include:
- Hail hits on shingles or soft metals (AC fins, gutters, vents).
- Creased or missing shingles due to wind damage.
- Granule loss exposing shingle matting.
- Leaks or water intrusion after a storm.

If you suspect damage, we offer a free inspection to evaluate your roof.

Can I file a claim if my insurance adjuster said the damage is “wear and tear”?

Yes. Insurance companies often mislabel legitimate storm damage as “wear and tear” to avoid paying out. If you disagree with their assessment, we can request a re-inspection, provide independent damage reports, and challenge wrongful denials.

My insurance company declared my car a total loss, but their offer seems low. Can I negotiate?

Yes! Insurance companies often undervalue totaled vehicles. We can provide a third-party appraisal and negotiate a higher payout based on comparable market values and pre-loss condition.

What is a diminished value claim, and can I file one after an accident?

A diminished value claim compensates you for the reduced market value of your vehicle after an accident, even after repairs. If your car was not your fault in the accident, you may be entitled to thousands of dollars in diminished value compensation.

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